The Complete Prestashop Facebook Messenger Live Chat Guide

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Here is an A to Z guide on what you need to know about Prestashop Facebook Messenger Live Chat. Do not hesitate to contact Web2007 for any need.

Why install a Facebook Messenger module on your Prestashop site ?

E-commerce businesses need to be able to build good relationships with customers. How customers are treated and managed may vary from industry to industry. A Prestashop module offers the best way to improve customer service and generate leads. Prestashop is an interesting choice for online stores. It offers over 5,800 templates, native marketplace connections, and zero commission on sales. This web application is to e-commerce what WordPress is to blogging.
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How to integrate Facebook Live Chat in Prestashop ?

To add the Facebook livechat plugin to your Prestashop site, go to the messaging settings: Settings > Messaging > Add messaging > Start Once the configuration is complete, the tool automatically generates code snippets that you can copy and paste to install Facebook chat plugin in your Prestashop store or website. You can change the welcome message, colors and alignment of the plugin. Important: The snippet must appear in your theme's header.tpl file.
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The Prestashop Messenger module is easy to install and use.

It's important to make things easier for your prospects, your customers, and yourself. Real-time interaction is what makes instant messaging support so valuable. It would be a shame if Prestashop slows down, makes the task difficult and takes too much time. Your Facebook Messenger module should be available in the Prestashop Addons area. You shouldn't have to modify the source code to integrate your online store.
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Prestashop customers can enjoy record number of people using Facebook Messenger.

With 1.3 billion users, Facebook Messenger is the most widely used instant messenger in the world. This messaging app is even more popular than WhatsApp, where 1.2 billion messages are exchanged every month between individuals and businesses. To deprive yourself of such an audience is to lose your competitive advantage. The Prestashop Facebook Messenger module allows you to adapt to your prospects and customers. They can exchange with you via the communication channel that suits them best.
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All your messaging apps can be consolidated into one platform.

Our services go beyond integrating Messenger into your website or online store. We offer you the opportunity to enjoy the benefits of other instant messengers. WhatsApp Business API. A complete company profile and advanced marketing tools. FacebookMessenger. Telegram. Apple Business Chat. Business messages from Google. Live chat.
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To maximize your profitability, install a Prestashop Facebook Messenger addon.

When it comes to the impact of instant messaging on profitability, the studies follow. Conversion, loyalty and cost optimization are the three main levers that drive the latter. Install a Facebook Messenger module to your Prestashop ecommerce. On conversion: About two-thirds of consumers believe they are more likely to buy from a business they can contact through a messaging app. In terms of loyalty: 63% of consumers are more likely to return to a website that offers instant messaging.
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A secure Prestashop Messenger addon.

This is a crucial point for e-commerce sites that offer online payment gateways. It would be a shame if your conversational support were exposed to security vulnerabilities. This is why you should avoid solutions that are poorly documented and whose publishers cannot be contacted. The Prestashop Messenger module has been designed with security in mind. Some instant messengers also offer end-to-end encryption, which adds to their security guarantee.
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Facebook Messenger modules can help you increase your online sales.

You can also improve your company's customer service and communication. Messenger for Business can help you increase your business performance. Instant messaging is a powerful marketing tool. It encourages visitors to your online store to consume. This is especially true for new businesses.
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Instant messaging is a more attractive option for an audience that is more easily seduced.

To reach more customers and visitors, you must first get to know them. It's about identifying the audience that generates the most interactions. Here are some statistics to help you get started with your online store. 53% of visitors say they are more likely to purchase products and services from businesses they can reach via instant message. Messenger for Business is the best way to increase conversions because it is the most popular in France.
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Personalized ads can reach more people.

If WhatsApp and iMessage allow above all to exchange rich messages (text and audio as well as link, text, audio, video, audio and document), Messenger has a unique feature: the possibility for users to broadcast a promotion directly from the app. This is, in our opinion, the most important competitive advantage of this discussion medium.
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Advertise in every conversation.

There are three easy-to-use options available to deliver a promotion message to the target's cell phone via Messenger. Video ads can run in stories just like on other social networks. Your video ads will be visible in the Messenger Stories bar. You can run an advertisement in an insert. This can be done directly in the user's chat interface. Your advertisement will appear between two conversations.
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How to fix a bug or problem on a Facebook Messenger Live Chat Prestashop module ?

If you have purchased a Facebook Messenger Live Chat module for Prestashop and you encounter a technical problem, Web2007 can assist you and troubleshoot. You should know that in almost all cases, the module works perfectly, the server or php error comes from a conflict with your theme or one of your other installed modules. A troubleshooting expert will first detect errors with Prestashop's debug mode. Here are the tips: To determine if the bug is due to your template, activate the default Prestashop template and then refresh the page. If the bug persists, it means that your model is not at fault. To determine if the bug is caused by one of your modules, disable each module and refresh the page that caused the problem. If the bug appears suddenly, you can start with the modules that were installed most recently. If the bug goes away when you disable a module, that means that module is responsible.
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