Prestashop hosting, how and to whom should you entrust bug correction?

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How to fix a bug or problem on Prestashop Hosting?

If you have purchased Hosting for Prestashop and you encounter a technical problem, Web2007 can assist you and troubleshoot. You should know that in almost all cases, the Hosting works perfectly, the server or php error comes from a conflict with your theme or one of your other installed modules. A troubleshooting expert will first detect errors with Prestashop's debug mode. Here are the tips: To determine if the bug is due to your template, activate the default Prestashop template and then refresh the page. If the bug persists, it means that your model is not at fault. To determine if the bug is caused by one of your modules, disable each module and refresh the page that caused the problem. If the bug appears suddenly, you can start with the modules that were installed most recently. If the bug goes away when you disable a module, that means that module is responsible.
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Prestashop disign hosting problem is not displayed: cases encountered.

I have a problem with my hosting. I imported the database, all folders using filezilla on my host, and set the folder setting.inc.php. The result is that all my sites are displayed, except the disign, the image, and... (basically, I have the writing on a white background). I think he found the comic, but not the prestashop folder which contains my theme, photo... define('_DB_SERVER_', 'server address'); define('_DB_TYPE_', 'MySQL'); define('_DB_NAME_, 'host DB Name'); define('_DB_USER_,', 'non-host user'); define('_DB_PASSWD_', 'my password'); define('_DB_PREFIX_', 'ps_');
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Problem transferring Prestashop site to new hosting: cases encountered.

I have two hosting accounts, one with a test site and the other with a final site. Both are Prestashop. I'm having problems trying to transfer the test version of the site to the final version. After importing the site and database files, I then exported them to the new ftp server. However, after modifying the config file, I still have problems. I think I made a huge mistake by installing the test version of Prestashop on the cluster, but not the final version. Here are my problems: When I type the URL of the final site, I get unwanted redirects and I don't think PrestaShop will install even after fixing this problem. I will try to explain the problem in a different way. I asked tech support how to transfer a site to another hosting and they said "fetch FTP content". Recover the database Import the ftp on the new server. Import the database Change the config file" Things I did. I also configured the dns on my side. Once the database issues are resolved I check the .htaccess for errors It should be okay.
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Prestashop site restoration problem on a hosting: cases encountered.

After an update, I encountered the following problem: (1/1) InvalidArgumentException. FileCache.php line 92. Tried a manual restore but it took over 12 hours. Ovh informed me that the operation can take up to 48 hours 10go. I have already cleared the var cache. It's the first thing I did. I updated, but nothing. Suddenly I notice that the debug mode on the server is always true and the one on the client is false. Although I am not a prestashop expert, I can manage to remove a lot of bugs with community codes. Now I noticed that there are missing files in my theme update file.
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Prestashop installation problem: cases encountered.

I just bought a vps server and am desperately trying to install Prestashop. The problem is that I only have 10MB of web space on this server, or prestashop has 40. So at 1/3 of file transfer via filezilla error message start popping up. The space is saturated. Is it normal to know that the host I have chosen is made for this type of use? It should not be a hosting intended to host a website, but a hosting that is offered with the purchase of the domain name to place a page of the type "site under construction". You may need to contact your host to activate Prestashop!
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Prestashop site problem inaccessible on a hosting: cases encountered.

I have problems. I tried several tutorials, but couldn't do it. Here are the steps I took. -External backup of my site in case of modification of the site. -Transfer of files to the remote server wamp/www/prestashop by FTP (filezilla). Exporting my local database - importing the db.sql to the new database on the host. Editing the settings.inc.php file: Edit the _DB_SERVER_, _DB_NAME_, _DB_USER_, _DB_PASSWD_ variables to reflect your host's database information. Modification of the database: I changed the "localhost", by my domain name, in the ps_shop/ps_configuration tables. What is displayed when I type in my site's URL? This site is not accessible. It is impossible to find the IP address of the http server. Prestashop v2.0 requires the use of mycrypt(). This extension must be enabled on your server (according to the warning, it doesn't seem to be. Check with your host).
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Prestashop 1.7 installation error on Hebergement OVH: cases encountered.

Prestashop 1.7 is not compatible with my OVH shared hosting. I am able to connect to the database successfully at the start of the installation The installation is complete. I tried to restart the installation several times. I even changed the database but the problem is still the same. It seems that the server is unable to communicate with the sql database. If you have the possibility, you can install using another sql database than the one provided by your hosting. then export it to your sql database provided with your hosting and finally modify parameters.php in the app/config/parameters.php folder of your server. If I install in local mode with WAMP, there is no error.
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How to choose your Prestashop hosting?

Regardless of the tool you use, choosing a web host is important when looking to start an e-commerce business. It can quickly become a problem if you don't understand their services, don't have any technical knowledge, or don't know how to choose the right web host for Prestashop. Prestashop does not have the ideal hosting. Unlike WordPress, which is the primary focus of some hosting companies, there are plenty of other options for the CMS.
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Example 1 Prestashop Host: Hostinger.

Hostinger provides PrestaShop with one of the best web hosting. Why ? Quite simply because the price/quality ratio is very good! Hostinger offers optimized hosting for PrestaShop. Whichever plan you choose, you will get a domain name for free. Hostinger's customer service is another advantage that makes it one of the best PrestaShop hosting companies.
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Learn more about the services offered by a hosting company.

You may have already signed a contract with a hosting company, and you may not have been very interested in the different services offered by these companies. You will have to pay rental fees when you sign this type of contract. This payment can be made monthly or annually. Typically, this is a package that includes domain name, email hosting, and web hosting.
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Example 2: Prestashop host: PlanetHoster.

This is a great option if you are looking for a high quality hosting service for PrestaShop. It will protect you from any unexpected issues with your web hosting. Canadian hosts offer very responsive customer service, which is only natural given that the company is located in Quebec - Canada.
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What is web hosting?

Web hosting is the most important part of any hosting package and the one you should compare first when comparing hosting companies. When you rent web hosting, you ask your host for a dedicated space on their server to store your website data. Many servers are located in different locations, and a web hosting company may have dozens or hundreds of computers acting as servers.
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Example 3: Prestashop host: Infomaniak.

Infomaniak's data centers in Switzerland allow it to provide a high quality service to European users. In addition to the accuracy of loading times, the availability of its services has always been excellent. Phone support (the option that allows you to get a response as quickly as possible) is available Monday through Friday, 6:00 a.m. to 5:50 p.m. It is more than acceptable. In addition, customer support is available in French, which is a huge plus.
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What is Shared Hosting?

A shared hosting plan is suitable for most websites. Shared hosting is the most basic hosting service. You have a small amount of space, memory and power, and you can host dozens of sites on the same server. When using shared hosting, the installed web server is shared between many websites, as well as the database server(s).
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Example 4: Prestashop host: o2switch.

If you are looking for a PrestaShop hosting that is both reliable and easy to use, then o2switch could be the right choice. Your hosting will offer you a fast loading speed and excellent stability (99.98% approximately). You can speak to an agent by phone Monday through Friday. You can also rely on the ticketing system on weekends.
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What is a domain name?

Your web hosting allows you to create your own space for your website. This personal space is accessible online at a fixed address. This address is known as the IP address. Hosts also provide temporary domain names to make your life easier while the site is developing. These domain names can be used for preview and development.
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What is Email Hosting?

The protocol used to send an e-mail will be different. It will no longer use the HTTP protocol but the MX protocol. Although the term "MX" is not a term you remember, you are unlikely to use it in your settings. It is managed by your domain and handles emails. The protocol will return information that will allow you to access the server that processes your emails.
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Technical configuration of the Prestashop 1.7 server.

Prestashop can be used with any system, Linux or Windows. In most cases, your hosting will be on Linux. Apache is the web server used. Prestashop will work with Nginx, even though it is mentioned above. This won't be a problem since 99% of hosting providers should offer Apache and Nginx. It is confirmed that PHP has been installed. You must be able to modify PHP version for Prestashop version 1.7.
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Finally, how to choose the best PrestaShop hosting?

The best PrestaShop hosting service will depend on your needs. You don't have to worry about getting great performance if this is your first online store. Even with the cheapest hosting, you can build a powerful e-commerce site. We highly recommend focusing on customer service and ease of use of the admin interface in this case. It is important to be able to find each other easily.
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Hosting depending on the size of your Prestashop store.

You can have large quantities of products and a large number of visitors if you want, but you don't necessarily need a dedicated server right away. Yes, the number of products will determine the storage space needed. However, most hosting companies offer a wide range of storage options.
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How much does PrestaShop cost?

The PrestaShop CMS is free and open-source. It is completely free to use. The only thing you will need is web hosting. Our comparison of the best PrestaShop web hosting providers will provide you with more information and recommendations.
Another important thing to think about is where the servers that store your data are located. Many hosting companies let you choose where your data will be stored. It's often best to choose the server closest to where you want to sell.
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What is an SSL certificate?

It's important to make sure your e-commerce site is secure. You may have noticed a small padlock next to the site address when you log in to it. This means the page is secure and the content has been encrypted using an SSL certificate. If you do not have a certificate, the information will be sent in the clear.