Sendinblue Prestashop, how and to whom should you entrust bug correction ?

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How to fix Sendinblue module error in Prestashop ?

You are trying to configure your Sendinblue module in Prestashop 1.7 but you get an error message. Import the sendinblue sql table into prestashop.1.7: This despite non-existent customer use of the module. Although the files were installed from the server, there was no information about it in the database. So I exported the Sendinblue table from a local Prestashop in order to import them into the client's online store. The module was then reset in the back office. You can also remove and reinstall it for some.
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Information on stopping SendinBlue API services for PrestaShop 1.6:

Sendinblue will stop using an old version of the API as of June 15, 2022. This news will affect all e-merchants who have the module on PrestaShop 1.6 or 1.6. It will also affect those who have an older version of PrestaShop 1.7. We invite you to read the following article. The Sendinblue module allows you to create contacts on Sendinblue for customers who subscribe to your PrestaShop newsletter. If the option is activated, the module will allow you to send transactional emails (order status and registration, etc.). This module was initially compatible with PrestaShop 1.6, 1.6 and 1.4. However, it has been deprecated for several months and is now only compatible with PrestaShop 1. The latest version of the module can be downloaded from Addons. However, it is 4.0.8 on PrestaShop 1.7.1. On previous versions of PrestaShop, Sendinblue has not been updated since version 2.8.
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Unable to synchronize sendinblue and prestashop: cases encountered.

Sendinblue cannot be synchronized with Prestahop 1.7.8.0. This message is sent to me when I want to connect from my Back Office Presta to Sendinblue. "An error occurred while connecting. Please try again. This message appears when I try to connect SendinBlue with Prestashop 1.7.8.4. "Something went wrong. Try Again. ". The entire Module > Module Manager menu is now unavailable. It's just a blank sheet. Someone know how to use FTP to uninstall Sendinblue. Same problem, but Sendinblue doesn't know how to fix it. My problem came from the module responsible for blocking cookies. So I replaced it! This is convenient, but a great idea if it works for you. If you don't have Sendinblue, disable each module individually. When we try to configure Sendinblue, the following error message appears. We have contacted our host and the problem persists despite some adjustments. You cannot send emails from this server configuration. For the following IP, please contact your system administrator to allow outgoing connections to port 587
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Problem synchronizing sendinblue and prestashop: response from support:

On the "Advanced Settings > Webservices" page, create a new Webservice in Prestashop. Select only "sendinbluetest", then click on "New Webservice". You must check all the boxes for "sendinbluetest". Next, you will need to use the private web browser and add /api/sendinbluetest to the end of the site URL. You will need to enter the Webservice code in the login. You must make sure that you do not put anything in "Password", then validate. It works if you have a few lines of text with the version. Add /api at the end of your URL instead of /api/sendinbluetest, then enter the same code as for the Webservice. If you get more lines of code, it means the connection is established.
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Problem SendinBlue module for Prestashop on OVH shared server: cases encountered.

We tried to install SendInBlue on our Prestashop site but we received the following error message: "Your server configuration does not allow you to send emails. Please contact your system administrator to allow outgoing connections to the port 587 for the following IP Do you know this problem What can you do To use an smtp, you must configure prestashop You can access prestashop by going to the Back Office You can place the sendinblue SMTP settings at the bottom. To check that your email is working, send a test message. If it doesn't work, you may have entered the fields incorrectly or entered the wrong information. I had the exact same problem a while back. few months. I solved it by changing my hosting type and host. I spoke with OVH support and they said that port 587 cannot be opened on a shared server. I recommend you to 'obtain a VPS, although you will have to configure everything yourself.
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Ajax 1.7.8.2 and sendinblue cart bug: cases encountered.

Since I updated my store to 1.7.8.2, I have a weird problem. When I activate the sendinblue module and log in with a new customer account (created since 1.7), the problem occurs. If I connect to an existing client from version 1.6, no problem. But if I log into a new account, the Infinite Scroll no longer exists and the add-to-cart doesn't work. If I'm not logged in, everything works. If I disable the sendinblue option, everything works as well. Do you have information about this bug? Could you help me find a solution? The sendinblue module is in question. Please contact the developer for assistance.
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