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Welcome to the intervention specialist on Prestashop.
Web2007 is at your entire disposal for ALL your Prestashop needs.
Your PrestaShop store is down, the site displays blank pages, the administration has become very slow... don't panic, this cms is quite fragile, but it is always possible to repair PrestaShop. The PrestaShop forums are full of testimonials of e-merchants in panic because overnight, one or all the pages of the site or the admin are no longer displayed. Instead, we have a nice white screen. Every minute that passes is a loss of potential customers. Customers are scared off by the white screen, but that's just the tip of the iceberg. It simply indicates that the script used to display the content of the page has not been correctly executed. There are many possible causes: server crash or hang, javascript error or network problem, faulty database with missing/duplicate information, etc. To correct a failure, it is important to understand why it happened. You should try to get more information from the system. The ideal is to display an error message instead of a blank screen.
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Your e-commerce site is now ready to generate sales. It's crucial to monitor site performance and make sure all the cogs are working optimally. PrestaShop cms can be confusing for both beginners and experts. There are many versions, many native features, and many add-ons that can be added to make your e-commerce site more stable and efficient in the long run. PrestaShop sites must be maintained to meet changing needs. Web2007 customers have different needs. Customers have various needs, ranging from bug fixing to module configuration and specific development. Every problem has its solution. All technical interventions can be handled by our PrestaShop experts.
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Click "Advanced Settings" in the "Configure" section of the menu. Click "Performance" Flip the switch from no to yes Save, it's easy. PrestaShop will now be more vocal and indicate errors (see also notices according to other parameters in this file). We all agree that you have completed the easy part. Now you need to deduce the next step and understand the error message. Although this is not always the case, it is common for the message to contain the name and address of the module you want to deactivate. In this case, it will suffice to temporarily disable the module while you debug it on a test server. Sometimes we can find the name of a file that crashed or the line of code concerned. We recommend two options in these situations (see below): Block disabling and overloading of non-standard modules, change the theme. If nothing works, you can always search the Internet or forums for information from the text of the error message. As a last resort, contact a professional or reinstall PrestaShop.
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Our goal is to optimize, fix and maintain your PrestaShop site. The merchant site database is still incomplete or incorrectly configured. Don't wait for a customer to tell you, take control! Fix all errors on your e-commerce site. The Store Commander interface allows you to access the repair module. This is a powerful tool that allows you to quickly check all the data of your PrestaShop store. Identify the part of the database where the potential problems are. This step should not be modified. Fixing them requires immediate action and involvement A repair module checks more than 100 checks in PrestaShop databases. These are common problems for e-merchants. Security issues. Ghost products. Missing information: suppliers, carriers, category, CMS block, order status, translation. Orphan category. Product without picture. Produced without URL rewriting. Invisible characters. Duplicate references and EAN codes. etc.
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A blank page can be caused by a problem in a module or a conflict between plugins in 90% of cases. It is often enough to guess which one is responsible for a blank page. To test this hypothesis, you can first disable them all at once. It's very easy in PrestaShop 1.7 Click on "Advanced Settings" in the menu section. Click on "Performance" You can toggle the switch in front of "Disable modules that were not developed by PrestaShop". This is a very drastic step that could cause you to lose some of your most important features. After passing the verification test, you can quickly disable this option. Once you identify the problem as a module, follow these steps: Half of the non-standard module should be disabled. If the problem persists, re-enable them. Then disable only one quarter and so on until you find the culprit. If the problem persists after disabling add-ons, an overload may be responsible.
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Are you interested in launching an e-commerce site? You may have heard of PrestaShop. PrestaShop is easy to learn. PrestaShop, developed in France, allows you to create online stores using an open-source solution. PrestaShop is an e-commerce CMS (Content Management System). It allows you to manage the content of your e-commerce site. As you already know, this solution will allow you to easily manage your store.
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If you have purchased a module for Prestashop and you encounter a technical problem, Web2007 can assist you and troubleshoot. You should know that in almost all cases, the module works perfectly, the server or php error comes from a conflict with your theme or one of your other installed modules. A troubleshooting expert will first detect errors with Prestashop's debug mode. Here are the tips: To determine if the bug is due to your template, activate the default Prestashop template and then refresh the page. If the bug persists, it means that your model is not at fault. To determine if the bug is caused by one of your modules, disable each module and refresh the page that caused the problem. If the bug appears suddenly, you can start with the modules that were installed most recently. If the bug goes away when you disable a module, that means that module is responsible.
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