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I fix Prestashop Stripe issue does not generate backoffice order

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Web2007 is at your entire disposal for ALL your Prestashop needs.

What is this problem I fix Prestashop Stripe problem does not generate backoffice order?

I have been receiving Stripe payments for a few days now, but it is not translating to orders in my Prestashop back-office, so neither me nor the customer are notified of any orders. I contacted Stripe and they said the problem is not with them since I am receiving the payment, but it's like the API is not communicating with Prestashop. "It seems that your system, Prestashop, is trying to verify a transaction that has been processed many times. If you believe this is the reason behind this error, I suggest you contact them directly for assistance in resolving prevent this from happening again." Do you have any information about this? PS version 1.7.
Prestashop integrator , Prestashop project estimate , Prestashop online store creation , Prestashop consultant, Prestashop webmaster

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What is the solution to the problem I fix Prestashop Stripe problem does not generate backoffice order

If you have installed a Stripe module for Prestashop and you encounter a technical problem, Web2007 can assist you and troubleshoot. You should know that in almost all cases, the module works perfectly, the server or php error comes from a conflict with your theme or one of your other installed modules. A troubleshooting expert will first detect errors with Prestashop's debug mode. Here are the tips: To determine if the bug is due to your template, activate the default Prestashop template and then refresh the page. If the bug persists, it means that your model is not at fault. To determine if the bug is caused by one of your modules, disable each module and refresh the page that caused the problem. If the bug appears suddenly, you can start with the modules that were installed most recently. If the bug goes away when you disable a module, that means that module is responsible.
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