Prestashop technical support: how and to whom should you entrust bug correction ?

Welcome to the intervention specialist on Prestashop.
Web2007 is at your entire disposal for ALL your Prestashop needs.

Why choose Web2007 for Prestashop technical support ?

TECHNICAL SKILLS - Experience in all business sectors BtoB, BtoC, and in business development on the Internet. SOFTWARE EXPERIENCE AND LISTENING TO IT CUSTOMERS: A human agency listening to its customers and the market. To share our knowledge with you. To share with you our experience in strategic thinking. To change your settings. A Web2007 intervention lasts at least one hour. Web2007 is renowned for the quality of its customer service. We also have support and assistance for PrestaShop. Efficiency: Provide exceptional, accurate and timely technical support to customers. Expertise: We add value to our customers Speed: Provide excellent service by implementing procedures that allow incidents to be notified quickly to the appropriate people. Quality: Provide incident status information to customers to improve service levels.
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To join Web2007:

Contact form

What are the Prestashop technical support plans ?

Support plans are hour credits that can be used for 3 to 12 months to allow our technical team to intervene on your store to help you configure, solve technical problems or install modules and themes. Our teams will respond within 24 hours to your support plan order once it has been validated. Our experts can save you time and offer technical assistance and advice. For any problem with your PrestaShop store, or if you need to update it.
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The know-how

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19 Certificates !

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+15 years of experience

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How to have effective PrestaShop technical support ?

Prestashop allows you to create an online store and a website. You can reach our customer service at the contact details below if you have any questions. We offer support services tailored to your needs. Our services offer the best technical support. We help you with the technical aspects of managing your online store. After spending hours trying to find a problem with your site, it's best to let a professional fix the problem. A ticket that requires technical intervention for more than an hour. We can help you solve the problem or assist you quickly on: Installation of software such as CMS Prestashop and WordPress. The configuration of your host, such as Ovh or others. Installation of your Prestashop theme or your WordPress template. Configuration of a module or a plugin. These are the prerequisites: FTP access via your host. Access to your site's database. Access to the Backoffice of your CMS.
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What technical services are offered by Prestashop support experts ?

Web2007 offers a service that focuses on the maintenance and troubleshooting of Prestashop e-commerce sites. We offer turnkey Prestashop maintenance contracts or interventions for occasional breakdowns because your turnover depends on the functionality of your e-commerce site. We manage the technical aspects of your Prestashop site so that you can focus on your business and its growth. Web2007's PrestaShop support is the best guarantee. PrestaShop Annual Support is the best way to get PrestaShop support just by calling. You can contact a project manager to solve any problem on your PrestaShop site. Any sticking points should be addressed immediately WebConference provides remote support via WebConference for your emails and phone calls. Reminders and advice on the PrestaShop software. Changing the settings available to you. Advice on banking transactions. To sell your products online, you can use a Prestashop e-commerce site. Growing your business is key to the success of the site. Web2007 maintenance contracts guarantee that your e-commerce site is up-to-date and secure. You also get seven-day-a-week support and time credit for ongoing maintenance. This involves adding new features to your site, modifying its design, or improving its natural referencing. We can provide you with turnkey solutions! Our team manages all aspects of Prestashop updates, including modules. We make sure your e-commerce site is optimized.
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Other benefits at WEB2007:

Best report
price quality

Fast intervention !
(subject to availability)

Available evenings and weekends
(except holidays and vacations)

How to contact Prestashop technical support ?

An emergency response for urgent interventions or incidents. Web2007 will provide you with fast assistance in the form of TICKET for emergency intervention within one hour. If the incident is not resolved in the initial package, an estimate will be provided to you. All sticking points should be addressed immediately. Bugs and errors in a PrestaShop Add-ons module. Bugs and errors on your PrestaShop e-commerce site. Support for sales and e-commerce advice. The customer service team is on hand to ensure that every email is delivered to the right person. You can communicate by going to the "Contact" page or the chat at the bottom right. You can formulate there all your needs concerning Prestashop and choose the object of your request (for example the correction of a Prestashop bug or maintenance). ... A contact page will open and a form will be at your disposal. This method has the advantage of being very fast. If you need to optimize your site by calling on experts in different fields, you can use the contact form.
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What are the technical benefits of quality technical support ?

Having trouble setting up your e-commerce site, installing a module or fixing a bug? Prestashop technical support is available seven days a week to help you with your website. We can intervene on your site on demand and do not require a Prestashop maintenance subscription. The technical support team for Prestashop is available to help you with all design changes, feature additions and natural referencing of your online store. Prestashop is such a powerful e-commerce CMS that it is hard to understand. Prestashop offers assistance seven days a week for the technical aspects of your site. It will save you time and help you grow your business. You can be sure of having an optimized and fully functional website, as well as a team that listens to your needs to improve your conversion rate, your sales and your online business in general. For the development of your sales, you must add functionalities, optimize the interface and the user experience, improve your referencing, and reinforce security. Prestashop support will be there to help you every step of the way to a successful e-commerce site.
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