Mondial Relay: how and to whom to entrust integration, configuration and synchronization ?

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How to install Mondial Relay in Prestashop ?

Prestashop modules can be managed from the modules admin screen in the back-office. The Mondial Relay module can also be installed. If you don't already have this information, you can still install and configure the module using the test IDs.
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What is Mondial Relay ?

Mondial Relay is a point-to-point relay parcel delivery service. It works by depositing the parcel in a relay point. The package will then be sent to your recipient at the nearest relay point. Mondial Relay will send you an e-mail to allow you to choose the relay point of your recipient.
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What are the characteristics and functions of the Mondial Relay module in Prestashop ?

The official module allows e-tailers to have a distribution system of 40,000 Relais(r) points, including 8,500 in France (local shops), and home delivery in Europe. Mondial Relay, a unique know-how made available for more than 20 years to more than 45,000 e-merchants regardless of their type of activity. Our START offer, in particular, is designed to help your business.
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How to modify a Mondial Relay point in Prestashop ?

PrestaShop stores often offer delivery to a pick-up point because it's more convenient than traditional home delivery. E-merchants may need to modify the pick-up point address for certain orders due to many problems.
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How to update the Prestashop Mondial Relay module ?

It will be marked either "Update" if the version is old, or "configure" in order to launch the configuration. You don't need to uninstall the current version. Instead, you can just install it on top.
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To which countries can a package be sent via Mondial Relay ?

It is possible to send a package to France, and to other European countries: Germany (autumn, Belgium), Spain, Italy, Luxembourg and Portugal. Delivery is only made to a relay point in France. It is only done at home in Germany and the United Kingdom, Austria, Italy and Portugal. Both are possible in Belgium, Spain and Luxembourg.
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Why change the relay point of an order ?

These situations may concern online retailers who offer delivery to a relay point via Mondial Relay or any other relay point service. The customer places an order, but the pick-up point is not available or has closed. The customer can also place an order for a subscription, but the relay point closes for the duration of the service or the customer moves.
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How to connect the module to the administration of Prestashop ?

Click the "Install" button to install the module. Installing the module only takes a few seconds and then you are redirected to the configuration page. You can also locate the module by clicking on the "module" tab in the Prestashop backoffice.
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How to ship a package using Mondial Relay ?

You just need to follow four steps to send a package by Mondial Relay Fill in the details of the package. Enter the recipient's address and select the relay point. Print the recipient card and the shipping label to attach to the package. Drop off the package at the nearest relay point.
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How to change the pick-up point of a PrestaShop order ?

Before making any changes to your database, make sure you have backed it up. It's fast and it avoids data loss or service interruptions in the event of a problem. Step 1: Make sure the Mondial Relay module is installed. Step 2: Download the modification module for Mondial Relay points. Step 3: Install your module.
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How to configure the prestashop module ?

Before installing the module, we recommend that you read the information. This will give you a summary of the configuration and allow you to test the different settings. If applicable, you will need to enter your account-specific settings codes or test settings.
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What packaging should be used for a Mondial Relay package ?

Mondial Relay can send all types of packages. You can use any type of packaging as long as it is well sealed. The post box is small and sturdy, making it ideal for sending any type of item. It is solid and resistant to shocks thanks to its cardboard wall. It is best to choose a box that is very close to the product to be sent so that it does not move during transport. You can also use kraft paper to wedge it. There are many models of post office boxes. Some are better suited for books and some for CDs.
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What is PrestaShop ?

Do you want to create an e-commerce site? PrestaShop is a brand you may have heard of. It shouldn't take long to get to know PrestaShop. PrestaShop, which was developed in France, is an open-source solution for creating online stores. PrestaShop is an e-commerce CMS (Content Management System). It allows you to manage the content of your e-commerce site. This solution will allow you to easily manage your store, as you have already understood.
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