Smartsupp Prestashop: how to do it and who is the best ?

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How to install Smartsupp in Prestashop ?

Download the Smartsupp module as a .ZIP file. Download the .ZIP file and it will install automatically. Click Configure at the end. Now you should see the Smartsupp plugin configuration pages. Select Modules - Installed Modules to see the Smartsupp configuration page. Click Configure. You can create a new account or connect an existing account. Refresh your web browser to open your site's home page and you'll see our code. The Smartsupp is now available on your website or online store. Log in to Smartsupp and start chatting with your visitors. In the settings you can configure the visibility and design of the chat box.
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What is PrestaShop ?

Are you interested in launching an e-commerce site? You may have heard of PrestaShop. PrestaShop is easy to learn. PrestaShop, developed in France, allows you to create online stores using an open-source solution. PrestaShop is an e-commerce CMS (Content Management System). It allows you to manage the content of your e-commerce site. As you already know, this solution will allow you to easily manage your store.
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PrestaShop Smartsupp Module: Live Chat and Chatbots

Smartsupp combines chatbots, Facebook Messenger and live chat to save you time and help you convert visitors into loyal customers. Smartsupp is your personal shopping assistant. It combines chatbots and live chat to save time and turn visitors into loyal customers. Smartsupp is a popular product in Europe, with over 50,000 active European online shops and websites. Customers of your PrestaShop store can ask questions immediately and chat with Smartsupp in real time.
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What is Smartsupp ?

Smartsupp is a chat tool that offers advanced features. The software is available in English, Spanish and French. The app is designed to improve the customer service experience for businesses. It focuses on conversions and analyzes user behavior on our site. We will show them later. More than 58,000 companies use it. We are sure that the most important feature is the ability to chat in real time with site visitors.
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Smartsupp for Prestashop: Why make this choice ?

The only product that combines chatbots, video recording and live chat. Automate repetitive questions, get a personalized answer when relevant, and see where your visitors get lost in your online store. A real-time visitor list, enriched with e-commerce data, is available. You can see who is shopping on your online store and what products they are interested in. You can then proactively initiate a conversation to close the sale. One of the most popular cats in France, with over 3,000 online shops and websites. We also offer human customer support in French. GDPR compliant. We store your data securely in the European Union and follow strict European data protection laws.
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What can Smartsupp do combined with Prestashop ?

Chat, email and Messenger all in one - have a conversation with your customers in person and all communications in one place. You will make your customers happy and increase your sales by helping them immediately. Chatbot - Smartsupp will be your new shopping assistant 24/7. It will save you time by answering frequently asked questions, collecting leads, helping customers shop even when you're sleeping. Video Recordings - See how your customers navigate your website or online store and where they get lost. This will give you valuable information that can be used to improve your website and make shopping easier for your customers. Mobile App - Get closer to your customers with our app for iOS or Android phones. Answer questions while you're on the go. For a full list of features, visit their website.
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How to fix a bug or problem on a Smartsupp Prestashop module ?

If you have purchased a Smartsupp module for Prestashop and you encounter a technical problem, Web2007 can assist you and troubleshoot. You should know that in almost all cases, the module works perfectly, the server or php error comes from a conflict with your theme or one of your other installed modules. A troubleshooting expert will first detect errors with Prestashop's debug mode. Here are the tips: To determine if the bug is due to your template, activate the default Prestashop template and then refresh the page. If the bug persists, it means that your model is not at fault. To determine if the bug is caused by one of your modules, disable each module and refresh the page that caused the problem. If the bug appears suddenly, you can start with the modules that were installed most recently. If the bug goes away when you disable a module, that means that module is responsible.
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